Service Delivered:        
1.There are 07 units divided in the division to look into the grievances of Police officers of different ranges.

• Unit 01 - Wanni Range
• Unit 02 - Colombo Range
• Unit 03 - Western Range (N)    
• Unit 04 - Uva Range
• Unit 05 - Sabaragamuwa Range
• Unit 06 - North Western 
• Unit 07 - Eastern Range

2.The following grievances of Police officers are looked into by the units.

1. Absorbent of officers from the Reservist cadre to Regular service.
2. Reward Application.
3. Promotions.
4. Restatement.
5. Appeal for restatement.
6. Disciplinary inquiries.
7. Transfers.
8. Examinations.
9. Salary Increments.
10. Charge Sheets.
11. Confirmation in the Rank.
12. Release from Platoons.
13. Contradiction in seniority.
14. Retirement policies.
15. Other grievances.

3.    The above grievances of Police officers are investigated and justice meted out.