Sri Lanka Police Introduces QR Code-Based Community Feedback Portal

A new QR code-based system titled the “Sri Lanka Police Community Feedback Portal” has been introduced to the public through an online digital platform. This initiative enables citizens to submit their views, complaints, compliments, or suggestions regarding the services provided by police stations across the island.

The system is designed to allow the public to conveniently share feedback and responses, with the primary objective of enhancing service efficiency and promoting a more people-centered policing approach through data-driven analysis.

How to use the QR code system:

• Visit: https://feedback.police.lk/
• Select the relevant option under Opinions / Complaints / Compliments / Suggestions
• Enter personal details if required
• Provide the purpose of visiting the police station (if applicable)
• Add any additional relevant information
• Submit details regarding the incident, feedback, or suggestion

In addition, public can also access the Community Feedback Portal through the official Sri Lanka Police website, police.lk, by navigating to the E-Services section.